Online Health Services

When you are registered you can access some health services online.

You may be able to:

• Contact your GP, nurse or other healthcare professional for advice and support
• Order repeat prescriptions
• See parts of your health record, including information about medicines, vaccinations and test results
• See communications between your GP surgery and other services, such as hospitals
• Check or cancel appointments with a GP, nurse, or other healthcare professional.

You can access all online services via our website or by downloading an app.

SystmConnect allows patients to submit their symptoms or queries to a GP online. It offers round-the-clock NHS self-help information, signposting to services, and a symptom checker. It allows patients to request appointments 8.00am to 2.00pm by completing a simple form that is sent to and reviewed by the Practice. . SystmConnect will also direct patients for self-help or emergency services if it is necessary. You may receive a response via text, email, or a direct phone call from the clinician, depending on the online form.

Airmid – If you would like to benefit from online services and prefer to use an app, you can use the Airmid app. Airmid is the patient-facing app for the provider of our clinical system (System one). Access your complete medical record and contribute to it using information from medical devices and wearables, Apple Health and Google Fit. Download the app from your App Store.