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We want The Weardale Practice to be open, approachable and accountable.

Your feedback, ideas and suggestions help us deliver the high quality healthcare you need.

Did You Know…?

As well as visiting the Practice or calling us, you can access many services online. You can update your details, order a repeat prescription or book, change or cancel an appointment.

Registering for online services is simple, just visit any Practice location with some photo ID.

You can also consult with your GP online 7 days a week, 24 hours per day using our eConsult option.

The General Practice Assessment Questionnaire (GPAQ)

Firstly, please tell us the name of your usual doctor
1. In the past 12 months, how many times have you seen a doctor from the Practice?
2. How do you rate the way you are treated by receptionists at the Practice?
3a. How do you rate the hours that the Practice is open for appointments?
3b. What additional hours would you like the Practice to be open? (please tick all that apply)
- Early morning
- Lunch times
- Evenings
- Weekends
- None, I am satisfied
4. Thinking of times when you want to see a particular doctor:
a. How quickly do you usually get to see that doctor?
b. How do you rate this?
5. Thinking of times when you are willing to see any doctor:
a. How quickly do you usually get seen?
b. How do you rate this?
6. If you need to see a GP urgently, can you normally get seen on the same day?
7a . How long do you usually have to wait at the Practice for your consultations to begin?
7b. How do you rate this?
8. Thinking of times you have phoned the Practice, how do you rate the following:
a. Ability to get through to the Practice on the phone?
b. Ability to speak to a doctor on the phone when you have a question or need medical advice?
These next questions ask about your usual doctor. If you don´t have a 'usual doctor', answer about the one doctor at the Practice who you know best. If you don´t know any of the doctors, go straight to question 11.
9a. In general, how often do you see your usual doctor?
9b. How do you rate this?
10. Thinking about when you consult your doctor, how do you rate the following:
a. How thoroughly the doctor asked about your symptoms and how you are feeling?
b How well the doctor listens to what you had to say?
c. How well the doctor puts you at ease during your physical examination?
d. How much the doctor involves you in decisions about your care?
e. How well the doctor explains your problems or any treatment that you need?
f. The amount of time your doctor spends with you?
g. The doctor's patience with your questions or worries?
h. The doctor's caring and concern for you?
11. Have you seen a nurse from the Practice in the past 12 months?
12. Thinking about the nurse(s) you have seen, how do you rate the following:
a. How well they listen to what you say?
b. The quality of care they provide?
c. How well they explain your health problems or any treatment that you need?
Finally, it will help us to understand your answers if you could tell us a little about yourself:
13. Are you:
14. How are old are you?
15. Do you have any long-standing illness, disability or infirmity? By long-standing we mean anything that has troubled you over a period of time or that is likely to affect you over a period of time.
16. Which ethnic group do you belong to?
17. Is your accommodation?
18. Which of the following best describes you?
19. We are interested in any other comments you may have. Please enter them below.

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Did You Know…?

The General Practice Assessment Questionnaire (GPAQ)

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