In 2019 1448 appointments were wasted because of DNAs.
233 GP appointments at Stanhope = 1920 minutes of GP time.
65 GP appointments at Wolsingham, 54 GP appointments at St John’s Chapel
746 Nurse appointments across the three sites = 10,910 minutes.
There are another 350 various types of appointment (Pharmacist, ECP, Smoking clinic, Women’s Health etc) equaling over 121 hours of clinicians time.
Please sign up to online access, you will get a text to remind you about your pending appointment. You can also cancel this via text message. Please help us to reduce this high number of DNAs. and help us to make every appointment count.